Thank you for joining us at the AVASOFT + Microsoft Tech Summit 2024! Thank you for joining us at the AVASOFT + Microsoft Tech Summit 2024! Thank you for joining us at the AVASOFT + Microsoft Tech Summit 2024!
Join us at the AVASOFT + Microsoft Tech Summit 2024 on Sep 12 | Microsoft Technology Center | Malvern, PA
At AVASOFT, our team of experts ensure seamless integration of Salesforce Service Cloud into your existing infrastructure, enabling your business to leverage cutting-edge service management tools and workflows. We tailor every implementation to your unique business requirements, ensuring that your service teams can efficiently manage customer interactions across all channels, improve productivity, and deliver superior service outcomes. From initial setup to post-launch support, AVASOFT offers end-to-end service implementation that maximizes ROI and positions your business for long-term success in customer service.

What can we do for you

Custom Service Cloud Setup

Deploy Salesforce Service Cloud tailored to your business needs, ensuring your team has the right tools for superior service management.

Omnichannel Integration

Implement seamless omnichannel solutions, allowing your service team to interact with customers across email, chat, phone, and social media effortlessly.

Automation of Service Workflows

Automate repetitive tasks like case assignment, escalation, and resolution to improve response times and operational efficiency.

Knowledge Base Implementation

Create a centralized knowledge base to empower your service agents with the information they need to resolve issues quickly and accurately.

Field Service Integration

Deploy Salesforce’s Field Service Lightning for businesses with field operations, streamlining scheduling, tracking, and resource management.