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Shift from legacy IDM system to an upgraded version- Identity transformation solution

With the growing adoption of SaaS products and DevOps practices, the businesses are releasing software updates and versions for every quarter. They find it hard to support all their application versions and features while stepping forward. So, some of the SaaS service providers, cut off the support to their legacy product versions and insists their users to upgrade their applications.
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Cyber Security - IAM Solutions

In this success story, you can discover the complete roadmap of how our identity experts migrated all the drivers from the legacy NetIQ 3.6 IDM system to NetIQ 4.8 with a streamlined migration strategy. We offered the transformation solution with utmost best practices of user orchestration, streamlined configuration, and security compliances.

Get to know the client & their business challenges!

Our client is the world’s leading Clinical Research Organization (CRO), offering clinical development and integrated consulting expertise at optimal cost. They aim at shaping next-generation therapies by leveraging real-world insights.   

The client has implemented NetIQ solutions for its employee identity management.  Initially, their identity management team leveraged NetIQ 3.6 version. Later, Microfocus began deprecating features in 3.6 and the product line was nearing end-of-life (EOL) support.  Our client has implemented the latest version of NetIQ 4.8 to manage their upcoming primary business applications.  

Due to distinct versions of IDM systems, they experienced roadblocks and increasing operational costs.  They couldn’t directly migrate their application drivers from NetIQ 3.6 to NetIQ 4.8.  

They were in search of identity experts who can transform their complete IDM system into NetIQ 4.8 and establish a single source of truth!  

The client reached out to the AVASOFT team! 

Our solution to the client with the IAM Transformation service! 

AVASOFT team connected with client and understood their business requirements and existing infrastructure. We recommended gradual application driver migration to overcome the hurdle of upgrading the NetIQ IDM system.  

  • Our identity experts analyzed client’s complete IDM ecosystem that holds applications, drivers, and components.   
  • We did extensive impact analysis in their IDM system to build the appropriate solution without any technical glitches.   
  • Our team kick-started the driver migration by analyzing the feature compatibility of NetIQ 3.6, NetIQ 4.5, and NetIQ 4.8.  
  • Further, we optimized existing driver policies by removing unnecessary triggers and actions.   
  • The client’s IDM system with integrated applications has been migrated from NetIQ 3.6 to NetIQ 4.5, and successively to NetIQ 4.8 with compatible features.   
  • In addition, we enhanced the performance of their IDM system and suggested best practices. We stepped forward to implement the practice of maintaining logs for different drivers that consumes API endpoints. This slashed their efforts in terms of troubleshooting the bugs.   
  • Right from assessing their NetIQ 3.6 IDM to upgrading their NetIQ 4.8 ecosystem, the complete identity access management solution was implemented with best security practices.   
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Business gains for the client   

  • The client’s identity team experienced a 75% reduction in maintenance efforts.  
  • They could slash 60% of infrastructure costs by migrating to a single source of truth.   
  • With unified IDM system, the identity team could resolve the data mismatches and succeeding issues.   
  • They had no more hassles of maintaining multiple IDM environments and licenses.   

Tech Stack

  • NetIQ Identity Manager 
  • NetIQ Designer 

We can take up the hectic transformation part for you!   

 Our IAM experts can build a complete IAM ecosystem from scratch or transform the existing system based on the business needs. With our customized security solutions, your IT teams could reduce the overhead management tasks.    

Do you face similar issues in applications? What are you waiting for?   

AVASOFT team is on its wings to assess and help you transform to the best security practices for your platforms!   

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