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Email automation process with zero errors using RPA

HR department is responsible for sending notifications for activities that include birthday and anniversary wishes, passport and visa expiry dates and contract expiry date, daily, by checking the excel spreadsheet.
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To send birthday and anniversary wishes, the HR executives have to extract data from the Employee Management application and fill the details in the excel sheet followed by filtering the employee birthday dates from excel. The template dedicated for birthday wishes is then filled with necessary credentials and finally mails are floated across the organization.

For sending passport, visa and contract expiry date notification, data has to be extracted from the EPE application and the information is filled in the excel sheet. This is followed by filtering the employee passport, visa and contract expiry dates from the Excel.

Business Challenge

  • Extracting the data from Employee Management application and filling the information in excel sheet manually
  • Filtering the birthday dates and sending emails to the employees being done manually by the HR department
  • Considering human error, at times HR may forget to send birthday and anniversary wishes to employees
  • Absence of any automated notification to HR regarding contract expiry dates.
  • Employees would not be notified regarding the passport and visa expiry dates.

How Avasoft Helped?

  • Proposed a solution with RPA technique for Email Automation processes.
  • Trained the bot to automate the processes, which reads the form and sends emails.
  • In case of any exception bot would be able to send emails to business users.
  • HR department is relieved from manual repeatable tasks
  • The employees are in position to renew their passport and visas before expiry date by timely reminders from the bots.
  • HR department receives regular email notifications regarding the expiry date of contracts.

Teck Stack

tool-uipath
employee-management
outlook
Excel

Value Additions To Customer

  • Eliminates human error by replacing the manual process of human activities by bot.
  • Speeds up the process by using bot.
  • Allows the HR team to concentrate on executing several other valuable and creative tasks.
  • High quality service and secured processes can be achieved with accurate results.

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